Terms & Conditions
Waste Disposal
Due to Herts County Council privatisation, we are unable to dispose of all domestic waste, e.g. fireplaces, hardcore boxes, gas fires and boilers. This is due to very high licensing and tipping fees.
This cost would be passed on to you. We therefore point out that customers are to dispose of their own rubbish.
Multi Fuel and Woodburning Stoves
For any children under the age of 12, we recommend a fireguard to be used. This is to be provided by the end user.
Carpet Fitting and Decorating
Our Installers do NOT refit carpets or decorate. We do however have recommended professionals in these areas if required. Please ask for details.
Payment Methods
We Accept Debit & Credit Card Payments
We do NOT accept American Express
Personal and Building Society cheques are to be made payable to Craftstone Fireplaces Ltd
BACS Transfers; Sort Code; 30-84-77, Account number; 23970668 Lloyds Bank
Payment in full is required on completion of installation
All Materials will remain the property of Craftstone Fireplaces Ltd until full payment is made.
Guarantees
All Fireplaces and appliances installed by Craftstone Fireplaces Ltd are guaranteed for 12 months. Appliances may have a further guarantee with the manufacturer. Please ask for further details.